Privacy Policy

Overview

Thank you for choosing Native Air ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, products, and services.


Information We Collect

Personal Information: We may collect personal information that you provide voluntarily, including but not limited to your name, address, email address, phone number, and billing information. Automatically Collected Information: When you use our website or services, we may automatically collect information about your device, browser, IP address, and usage patterns. Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience, analyze trends, administer the website, track users' movements, and gather demographic information about our user base.


How We Use Your Information

Providing Services: We use your information to provide, personalize, and improve our products and services. Communications: We may use your contact information to send you updates, newsletters, and promotional materials. You can opt-out of these communications at any time. Transactions: Your information is used to process transactions, fulfill orders, and provide customer support. Reviews and Testimonials: By providing a review or testimonial, you give us permission to use it in any manner and for any purpose, including in our marketing and advertising. We may post your testimonial publicly on our website, social media accounts, or other advertising material. Analytics: We analyze user behavior to improve our website, products, and services.


Information Sharing

We DO NOT sell, trade, or otherwise transfer your personal information to third parties without your consent and we DO NOT share phone numbers collected for SMS content and/or email with third parties or affiliates for marketing purposes. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, and serving you. Legal Compliance: We may disclose your information when required by law or to protect our rights, privacy, safety, or property.


Security Measures

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is entirely secure.


Your Choices

You have the right to control your information. You can update your preferences, access, and correct your personal information. You may also opt-out of certain communications at any time.


Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.


Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by prominently posting a notice on our website. It is strongly recommended to check this page often.


By using our services, you agree to the terms outlined in this Privacy Policy.



SMS/EMAIL TERMS AND CONDITIONS

  • If you opt in to our SMS or email program, we collect your contact information and consent for compliance purposes. For full SMS Terms & Conditions, please see Terms & Conditions


Opt-Out Instructions

  • You can cancel SMS messages at any time by replying STOP, CANCEL, or UNSUBSCRIBE.
  • After you send the STOP message, we will send you a confirmation text to verify you have been unsubscribed.
  • Once unsubscribed, you will no longer receive SMS messages unless you re-subscribe.
  • You may also request assistance with unsubscribing by contacting us at (704) 824-0380.